Memorial Day Sale! Save 10% OFF all orders
Product Search

    Secure Checkout

    Privacy Policy

    The following is the privacy policy for the web site. In this policy, we describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us at:

    Coffee House Express
    P.O. Box 603120
    Cleveland, OH 44103-0120

    Personal Information

    When simply viewing our site no personal information is collected. When you purchase something on our site or create a new account, we collect personal information from you including your name, address, telephone number, credit card number and the email address to use for order processing. This personal information is collected on web pages using secure 128 bit SSL encryption technology to prevent any third party from intercepting the information. Your credit card information is only used for completing the purchase transaction and issuing credits if required.. Be assured that we will not share your personal information with other companies except those who are involved with fulfilling or shipping your order. In addition, if you Opt-in to our email newsletter we may use your email address to send you information regarding occasional offers and product promotions. At any time you may opt-out of this by clicking on the unsubscribe link located at the bottom of each newsletter.


    While shopping through our catalog pages we use cookies to maintain a session ID and keep track of which items you have placed in your shopping cart. Anonymous information will be gathered in our computer log files. We use this information to administer our site and learn, for example, which areas of our site are the most popular, keywords that are used to find our site, search engines used to find our site. We may use this information to analyze product trends. This analysis helps us improve the quality of our web site and products offered.

    Google Analytics: We use Google Analytics code to monitor certain pages of our web site for the purpose of reporting web traffic, statistics, advertisement 'click throughs', and/or other activities on our site. This information is depersonalized and is displayed as numbers and contains no personal information. Google may use cookies and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. For more information about Googles privacy policies visit:

    Google Adwords: We use Google Adwords to determine how to best target our advertising budget and see which keywords lead to customers placing an order.

    Double Click: We use remarketing code to see pages that are visited in order to offer targeted ads in the future. Third-party vendors, including Google, may show our ads on sites across the Internet. We use demographic code to see things like the age and gender of our customers in order to target the proper audience.

    Accessing your information

    Customers who have created an account may access their contact information by logging in to their account in order to correct discrepancies and update records with new address information.

    Updates to this policy

    As our Web site evolves over time or our data handling policies change, we will update this privacy policy.